Building a Scalable Brand Identity for In-App Chat
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Led brand identity design, including logo, graphic assets, and brand guidelines
Established a scalable visual system for a B2B SaaS product
Contributed to product website UX by aligning wireframes and layout structure with the brand direction
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1 Product Designer & Branding Lead, 2 Product Designers, 1 Engineer, 1 Project Manager
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2020 – 2021
Overview
TalkPlus is a fast-growing B2B SaaS chat platform that enables real-time communication through APIs and SDKs. A scalable brand identity was designed to support trust and long-term growth as the platform expanded across industries.
• 1M+ users within 6 months of launch
• API & SDK–based B2B SaaS platform
• Used across mobile, gaming, and enterprise at scale
Design Direction
The identity focuses on clarity, reliability, and scalability, using a speech bubble and plus symbol to represent seamless communication and growth.
Outcome
The brand system established a consistent visual language across product, marketing, and sales, positioning TalkPlus as a reliable B2B SaaS solution ready for global expansion.